KINONDO KWETU BOOKING POLICIES
In the event of increase of any tax, levy or service charge, we reserve the right to adjust all contract rates accordingly, from the date of such change.
Kinondo Kwetu / Coromandele Resort Ltd may at its discretion, but with not less than one months notice to the tour operator, alter the contract.
Payment & bookings:
Kinondo Kwetu / Coromandele Resort Ltd will hold a booking for 10 days. A down payment of 10 % is required to confirm a reservation. During high season the required down payment is 30 %.
Kinondo Kwetu / Coromandele Resort Ltd may at its discretion not honor a booking if full payment is not received 30 days prior to arrival.
All cancellations must be done in writing.
Cancellations are only effective on receipt of written notification.
Deposits are non-refundable.
Cancellation and reduction in numbers policy:
Departure your 10% deposit is forfeited. If your cancellation is made after your final payment is due, the below charges will be levied as a percentage of the booking:
Between 60 & 45 days, 15% of the total costs will be charged (except High Season). Between 44 & 30 days, 25% of the total cost will be charged.
Between 29 & 22 days, 50% of the total cost will be charged.
Between 21 days & a ‘No Show’, 80% of the total costs will be charged.
Clients are required to take travel insurance upon confirmation of a booking in order that cancellations can be claimed in legitimate circumstances.
Prior to 60
No refund will be made in case of cancellation later than 20 days before arrival, 30 days for high season bookings, unless special arrangements have been made with Kinondo Kwetu management.